各位大侠,请帮忙翻译一下.紧急啊!拜托了!

Hello,
I thank your company for the help provided by哥哥林XX and given financial support, I am his brother, whose name is XX, in April 19, 2009 in my branch of the Bank of China XX use your bank card support Extraction of the cash, (there is also a deposit 297.74 pounds), then I forgot my check card, and then I call to the United Kingdom United States company and the procedures for a report of loss. I am the original number is: XXXX; has been informed the new cards have been issued prior to April 23 is sent to your company, but I have many contacts with your company, answer the phone is one of the Chinese people, but the total has not been a clear answer. I hope your company on this matter to give a reasonable explanation. And to a positive response. Thank you.
I wish: your company's employees work

You were good, thank your firm the help which XX provided to my brother forest and have given in the economical support and help, I was his younger brother, the name am XX, I has withdrawn the cash in April 19, 2009 in the Bank of China XX sub-branch with your support and help's bankcard, (inside also had deposit 297.74 pounds), afterward I forgot that took the card, afterward I telephoned Britain's American flag company, and handled has reported a loss the procedure. My original card number is: ; Informs the new card already has been transmitted before April 23 your firm, but I relate many times many times with your firm, the one who answers the telephone is a Chinese, but has not always obtained the explicit reply. Hoped that your firm gives a reasonable explanation on this matter. And gives an affirmative answer. Thanks. Wishing: Your firm staffs work smoothly.