First, thank everybody first! Secondly, the decline of FanYiQi online translation. Translation of good I append to again! Again, thank you! "The customer is always right" this sentence is one of the hotel industry, it is not a hard-eyed to impersonal and hotel standpoint, it from the Angle of the hotel management standards. First, it is a kind of management concept, namely customer, giving customers great respect of customer, product and service satisfaction, obtained a long-term good economic and social benefits. Secondly, the provisions of the hotel staff with the principle of customer relationship with any circumstances, the customer on the side, take care to customers respected and honorary psychology, then solve the problem, thus appeared opposite sides of the situation. Again, this shows the position and the development of the hotel, namely products production, sale several development of enterprise shall regard customer as the center, from the Angle of the design and production of customer, customer satisfaction and development of products, achieve finally to serve society.
That the "customer is the words to "this forever is a criterion of hotel industry , it is really not that the field decides the customer and the hotel position objectively , it is a criterion from the hotel angle managing considering matter as it stands.
First, this is a kind of manage concept , namely customers highest, give a customer immense respecting , gain a customer getting fine economic returns and social benefits of long range on this account to the product and satisfied serving. Secondly, this has stipulated that the hotel employee handles principle and way to customer relation , any has readjusted oneself to a certain extent under condition first with the customer in pair of one sides, According to the customer, the aspect countering against fame mentality , the both sides again, resolving a contradiction , appearing thereby is respected. Once again, this has indicated the hotel position and has developed purpose, be that the product development of enterprise produce , sell odd should take customer as centre without exception, the angle from the customer designs that with the product satisfied and needing , the purpose reaching ultimate service society producing , developing a customer.
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The customer is always right "is a criteria for the hotel industry, it is not factual and objectively judge the position of customers and hotels, it is from the perspective of hotel operating guidelines.
First of all, this is a business concept that customers give great respect for the customer to obtain customer satisfaction with products and services in order to achieve good long-term economic and social benefits. Secondly, it provides the hotel staff to handle customer relationship on the principles and the way the customer under any circumstances on the first side to take care of customers and reputation are respected psychological, and then to resolve the contradiction, and thus give rise to the situation of confrontation between the two sides. This shows that once again the position of the hotel and development purposes, namely, the production and sale of the development of enterprises should be a few customer-centric, from the perspective of the customer design and production, customer satisfaction and the need for the development of the products in order to get the ultimate purpose of serving the community
“the customer forever is right “these words is a hotel profession criterion, it is not judges the customer and the hotel standpoint objectively considering the matter in and of itself, it is from the hotel angle management criterion. first, this is one kind of management idea, namely the customer is supreme, gives the customer the enormous respect, obtains the customer to the product and service satisfaction, obtains the long-term good economic efficiency and the social efficiency by this. Next, this had stipulated the hotel staff processes the principle which and the way relates to the customer, in any situation first places the customer to one side, looks after the customer to respect and the honorary psychology, then resolves the contradiction, thus has the aspect which both sides oppose. This had indicated once more hotel standpoint and the development objective, namely the product production, sells several enterprise's development should take the customer as a center, from customer's angle design and the production, develops the customer to satisfy with the product which needs, achieves serves social finally the goal.