There is one thing that I need to confirm with you. After you left the hotel, our guest roon server could not find the several following goods. It concerned with the refundment to your credit card. I'm afraid that I bring you some trouble.
There is one thing that I would like to confirm with you: after you checked out, our room servicer did not find following items, which relates to making a refund to your credit card. I am so sorry for the inconvenience brought to you.