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230问答网 > 我是淘宝卖家，我已经发货了但是还没有填写单号，买家又申请了退款我该怎么办啊？

我是淘宝卖家，我已经发货了但是还没有填写单号，买家又申请了退款我该怎么办啊？

2024-11-17 14:14:24

推荐回答（4个）

回答1：

你可以联系一下买家问一下退款理由是什么如果买家确实不想要那可以给快递打电话追件，如果买家是因为感觉没发货退款的您可以直接拍单号发给买家拒绝买家的申请，直接填写发货单号

回答2：

跟买家说说呗，货已发出，你扫描发货，可以看到物流的。看到物流他就信了，大不了收货再退吧，那也没办法

回答3：

打电话给快递公司退回，

回答4：

上传发货单扫描件试下，跟买家进行解释

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