推荐回答（5个）
同程旅游的会员就是一个巨大骗局!
之前在同程的客服忽悠下花1900办了一个会员,当时承诺是可以以会员价抵扣日后的出行费用,结果要出行时被告知不能抵扣机票和酒店费用只能抵扣跟团出行,好吧,认了. 之后有一次跟团出行询问了客服,被告知1900不是折算成现金抵扣而是按1900积分来抵扣,一次跟团只能抵扣20-150积分(根据距离远近来定),这1900的积分要用到猴年马月去阿!
这还不算,后来跟客服谈妥的成交价比会员价还低,请问既然价格可以谈那办会员有个毛意义啊! 打电话给客服询问此事,客服很牛逼,跟我说:'我们不怕投诉,你随便投诉,随便写.于是我很诚实的写下了这次受骗经过,告诫大家不要再被忽悠办什么鬼会员!
作为一位使用了很多旅游App的人来说，这次同程的体检是彻底的失望。因为担心航班机票和酒店重定客满，所以目前没有要求退款。我支付了自由行的费用以后，对于航班和酒店始终不给确认，但要求我签署一份合同，合同是同程的格式合同，但其中唯一缺少的就是自由行航班和酒店的信息。当我提出疑问，希望同程确认航班和酒店信息的时候，回复是先签署合同，航班和酒店确认将在出团通知书上体现，而出团通知书将在出发前三天发送。也就是说理论上我支付了费用以后，我要在出发前三天才能得到航班和酒店的确认信息。在此前的多次和客服通话中，一会说没有确认，一会说确认了，一会说酒店下班了，一会说是通过供应商预订的。作为一位热爱旅游的人士，这次的经历让我兴致全无，深深的体会到同程服务的失败。
我是旅游从业者，康辉旅行社的，做这行3年了。只能说一句话，同程很不怎么样，里面陷阱很多，目的就是想方设法坑你的钱，网上很多游客怨声载道，哈哈。我们做旅游这行，关键是要把服务做好，这才是根本。另外，想去旅游可以找我哈，保证把你服务的妥妥贴贴。
我把我就在家没事，想找个工作，就看看qq发的了，当时给了100支付宝，返了105.感觉还可以，没想到越来越多，到最后告诉我我，48小时会都返给我，可是就是在同程旅游里的支付，没想到啊，这个平台给骗子们做的铺垫了，大家不要再相信了
同程旅行和和微信上买机票的那个就是个坑，退个票要120个工作日客服经常联系不上。而且同个航班同样金额的票退票时候退的金额不一样，出票也慢，我就想不通为啥同个时间段买的票。去哪儿网就做的那么好，退票三四个工作日就到账了，你tm得120个工作日
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