很多人都喜欢在淘宝上买东西,一般购物后收到了货物,我们可点击确认收货,如果在没有收到货物前,提前点了确认收货该怎么办呢?
1、若没有收到货物:
尽快查询物流状态,如发现停滞或流转异常可联系卖家或快递催促,若卖家不予配合,可在确认收货的15天内申请售后。
2、若收到的货物有问题:
可联系卖家沟通。如协商退换或联系不上卖家,也可及时在确认收货的15天内申请售后。
本文以华为mate40pro为例适用于EMUI 11系统手机淘宝V9.18.0版本
不会有影响收货的。因为在过程中是不会知道确认收货的。没关系的,因为确认收货不影响实际的物流运输,卖家如果已发货,物流信息仍然可以看到,而货单号会证明实际是否收货,这样才会确认是否交易成功。
而且现在大多商品都支持7天内无理由退货的。
处理方法:
1.打开购物平台,找到已买到的平台,点击查看物流详情。
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2.如果物流已经发货了,可以联系商家,说明自己不小心确认收货了,并保存聊天记录。
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3.可以找平台客服咨询,然后作为后期举证的证明。
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注:如果买家付款,卖家发货了,买家即使不小心确认收货也是没事的。买家要做好聊天记录的保持,方便后期维权。
淘宝确认收货后申请退换货的方法:
1.打开淘宝网页登陆后进入“我的淘宝”;
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2.点击“已买到的宝贝”;
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3.找到你想要退换货的宝贝点击“申请售后”;
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4.选择你想要的方式;
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5.填好资料提交申请就好了。
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