Dell的简介

DELL简介- -

戴尔计算机公司从90年代初开始为亚太地区的商业、政府、大型机构和个人提供服务。
随着1993年首次在日本和澳大利亚开始运营，戴尔公司进入亚太区的目标市场，开始在区域性设施、管理、服务和技术人员等方面进行投资。
目前戴尔公司在亚太区13个市场开展直线订购业务：澳大利亚、文莱、中国大陆、香港、印度、日本、韩国、澳门、马来西亚、新西兰、新加坡、台湾和泰国。另外，还有34家分销商向另外20个市场提供服务。
戴尔公司在亚太地区提供的系列产品和专业经验，能够帮助跨国企业、政府、大企业以及富有经验的个人用户和中小企业，在区域内进行技术创新。
戴尔通过其"全球客户计划"，向拥有全球业务的亚洲用户提供订制的成套服务和支持。它为全球客户提供统一订货、结账、订制产品 （包括安装专有软件），以及本地供货和现场服务等好处。
戴尔公司亚太业务的核心是设在马来西亚槟城的"亚太客户中心"（APCC）。这间占地23.8万平方英尺的生产厂房于1995年10月投产，并分别于1996年7月和1999年11月通过了ISO9002认证和ISO14001认证。2001年2月戴尔"亚太客户中心"二期（APCC2）落成。"亚太客户中心"为亚太地区的客户按定单生产台式机、工作站、笔记本电脑、服务器和存储产品。
戴尔公司参考"亚太客户中心"的生产与专业功能，于1998年8月建设了位于福建厦门的"中国客户中心"（CCC）。为了满足中国市场日益增长的需求，2000年11月 "中国客户中心"拓展为39万平方英尺的设施。它继续在生产、管理、营销、财务等各个方面都按照戴尔模式运作。它于2001年3月获得ISO9001（2000版）和ISO14001认证。
亚太地区的客户可以向戴尔直接订购产品，并可在7至10天内收到订货。客户还可以获得终生免费的技术支持热线，并得到工作日现场服务。
戴尔首创免费技术支持热线，并使之成为业内标准。"亚太客户中心"内精通多种语言的技术支持工程师，能够通过电话解决75％以上来电客户的技术问题。这一切之所以成为可能，是因为戴尔所付运的每套系统都有一个与其详细技术规格相联的产品编号。
戴尔公司在全球最重要的一项投资是互联网。其亚太区网址www.dell.com/ap目前采用4种语言，包括汉语、英语、韩语和日语，支持亚太地区16个国家的站点。
截止到2001年11月2日的上一财季中，亚太地区及日本市场下跌了9%，然而戴尔公司在这一市场的总付运量却比去年同期增长了28％。戴尔公司在亚太地区及日本的过去四个季度的营业总额达到30亿美元。

Michael Saul Dell (born February 23, 1965 in Houston, Texas) is the founder of Dell, Inc..

Dell is the son of an orthodontist and grew up in a well-to-do Jewish family. He had his first encounter with a computer at the age of 15 when he broke down a brand new Apple II computer and rebuilt it, just to see if he could. Dell attended Memorial High School in Houston, Texas, where he did not excel scholastically. Reportedly one of his teachers, still currently teaching there, commented to him that he "would probably never go anywhere in life."[citation needed]

After graduating high school, he attended the University of Texas at Austin intending to become a physician. While at the university, he started a computer company called PC's Limited in his room in Dobie Center.[1]

The company became successful enough that, with the help of an additional loan from his grandparents, Dell dropped out of college at the age of 19 to run the business full-time. In 1987, PC's Limited changed its name to Dell Computer Corporation. Over time, and despite a number of setbacks (including laptops that caught on fire in 1993, temporarily losing the consumer market to Gateway in the mid 1990s, and others), Dell survived to become the most profitable PC manufacturer in the world, with sales of US$49 billion and profits of US$3 billion in 2004. As Dell expanded its product line to more than computers, shareholders voted to rename the corporation Dell, Inc. in 2003. On March 4, 2004, he stepped down as CEO of Dell but stayed as chairman of the board, while Kevin Rollins, then president and COO, became president and CEO.

Accolades for Dell include: "Entrepreneur of the Year" from Inc. magazine; "Man of the Year" from PC Magazine; "Top CEO in American Business" from Worth Magazine; "CEO of the Year" from Financial World and Industry Week magazines.

In the 2005 publication of the Forbes 400, Dell was listed as the 4th richest man in the United States and the 18th richest in the world with net assets of around US$18 billion. Dell resides in Austin, Texas with his wife, Susan, and their four children (ages 9 to 13). Dell reportedly owns the 15th largest home in the world, worth an estimated US$18.7 million.

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