求英文翻译，原文如下，很简单，翻译机勿扰，尽量口语化

i 've received your mail,but seems you didn't solve anything for me.i reset my password , but it didn't work.i don't have any idea about the MGQM2F8M4B you mentioned.i remeber i still have 10 USD left in my account. however you not only banned my account but also required my payment,this is bull shit!my APP doesn't work properly under OS 3.1.2,i need update it right now.i hope you will solve my problem as soon as possible.

I have received your mail. But you didn't solve any problem!I have reset my password,but it is not useful!I don't know what so called MGQM2F8M4B mean!I still remember there are 10 dollers in my account .But now,you are not only close my account,but also ask me to pay for ! It is doesn't make sense!
My APP cannot work under OS3.1.2.I need upgrade immediately!I hope you can solve my problems as soon as possible.

I received your email, but you've done nothing to solve my problem. I reset the password, but it still did not work. I'm completely unfamiliar with the MGQM2F8M4B as mentioned by you. I recall that the balance of my account is USD10. Now you suspend my account and ask my to pay. This is ridiculus. My APP does not work under OS3.1.2. I need to upgrade it. I hope you can solve my problem asap.