急~！哪位高手帮忙翻译一下啊~！不胜感激~！o(>﹏<)o

The customer is the enterprise's foundation of survival, the customer relations management may strengthen the enterprise and society's contact, enhances the customer the degree of satisfaction and the loyalty, portrays the good enterprise image, enhances enterprise's popularity and the fine reputation, the enhancement enterprise's cohesive force and the centripetal force, urge enterprise's each kind of production and operating activities smooth development, raises enterprise's economic efficiency and the social efficiency. CRM, namely Customer Relationship Management (customer relations management), stems from “take the customer as the center” the business model, is one kind is for the purpose of the management mechanism which improves between the enterprise and the customer relates. It implements in enterprise's market, the sale, the technical support and so on and the customer related work department. The goal lies in through provides fast, thorough, the high quality service to attract and to maintain more customers, reduces the gain customer and the retention customer cost through the optimization facing the customer work flow. This article is for the purpose in view of the middle and small scale growth in the home Private enterprise, the Joint venture and so on, how to carry on the effective customer relations under the enterprise culture conflict background to manage and to carry on the analysis. Through inquired about to the enterprise culture conflict root that from aspects and so on concept, characteristic, type, the union concrete case and the modern customer relations administration module analysis, makes every effort for the enterprise superintendents to provide a series of operational strong solution under the different cultural conflict background.