1. List five hardware devices you have used. Explain how to use them.
列举五种你用过的硬件，并说明如何使用
Device 1 设备1
Device 2 Device 3 设备2 设备3
Device 4设备4
Device 5设备5
2. How to start up and close down the operating system?如何开启和结束操作系统
3. How to open and close software packages?如何开启和结束软件包
4. How to locate data and applications?如果定位数据和应用
5. Use a filing system to organize folders and sub-folders.使用文件系统组织文件夹和子文件夹
6. How to use file managers,?如何使用文件管理
7. How to use the control panel怎样使用控制面板
8. How to use print managers?如果打印
9. How to set up passwords for your computer? 如果为电脑设置密码
10. How to back up files?如果备份文件
11. How to protect your computer from virus?如何防止电脑中毒
12. List one hardware problem you have encountered. Explain how to resolve it.列举你遇到的硬件问题，解释是如何解决的
13. List one software problem you have encountered. Explain how to resolve it.列举你遇到的软件问题，解释是如何解决的
Part 2:
1. If the system freezes due to a software problem explain how you would remove this program from memory, giving the correct key sequence(s).如果系统因为软件问题死机，解释如何删除程序，说出正确的顺序
2. The printer you are using is out of paper and has gone off-line, list the steps you would take to get the printer back in working order.打印机没有纸了而且断线了，列举你使打印机恢复工作的步骤
3. If the mouse fails due to a hardware or a software problem what would be the keystrokes to close Windows cleanly(if possible)?如果鼠标因为硬件或是软件问题停止工作了，关闭window系统的关键方法是什么(如果可能的话）
Part 3:
1. Backup your files using the Backup utility which is a system tool, and print out the backup report.使用备份装置（一个系统工具）为你的文件备份，打印出备份报告
2. Create a directory structure as follow, and print out the structure. 创建如下的目录结构并且打印出该结构
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