各位大侠，请帮忙翻译一下，很紧急。拜托了。

Hello, XX Company! Very glad that you can receive my email, and give me some replies. Thanks for your help. Although you have given some replies, it is not effective at present. So I think your company can solve this matter seriously. We have spent lots of time on this issue, and the time is very urgent. If my card is expired, how serious the result is! By the way, when will I get my card? And I hope that you can provide the biggest help in this matter. Many thanks.

Can you send my new card to me by post?