推荐回答(5个)
海底捞在火锅店这个领域里很有意思,最明显的一点就是它的新闻不少,但是很少是关于它的火锅口味、菜品味道的,最为人津津乐道的就是海底捞的服务了,我觉得这也是海底捞与普通火锅店最大的区别。
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现在随着物资的丰富、人们生活水平的提高,人们吃饭已经不仅仅是在吃食物本身了,或者说食物本身好不好吃已经不再是绝对的那个吸引客人的条件了,服务和环境这些同样的重要。当然了海底捞虽然味道谈不上顶级,但是也不难吃啦,一个人均差不多100块多一点的餐厅,环境不错,服务很优,再要求多么顶级的美味的话,这个价位就真的不太现实。
![](/picurl?url=https%3A%2F%2Fiknow-pic.cdn.bcebos.com%2F7a899e510fb30f247de8417fd895d143ad4b035f%3Fx-bce-process%3Dimage%252Fresize%252Cm_lfit%252Cw_600%252Ch_800%252Climit_1%252Fquality%252Cq_85%252Fformat%252Cf_auto)
所以海底捞的菜品新鲜、味道不差,这就已经达到了一个餐馆生存下去的及格线了。而使得海底捞获得成功的亮点,就在于它能提供的堪称“无微不至”的服务,以及海底捞的管理模式。反正我个人去过几次,我觉得最有意思的就是,海底捞的服务人员对于客人是有热情的,你能感觉的到她(他)的服务不是敷衍了事,这就会提供一种“宾至如归”的用餐心情。
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而且海底捞的菜品几乎都可以点半份,时不时还会送客人一些菜,等位的时候还有免费的美甲、擦鞋服务、零食、饮料、儿童游戏室、服务员的抱娃服务等等。基本上海底捞最大的一个宗旨就是:一切以客人为主,真诚的对待客人,必然会换来客人的认同和归属感。
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说到这我就想起之前慕名去过的一些所谓“老店”、“名店”,有些真的就差把“趾高气昂”写脸上了,不知道别人如何,这样的店家我是不会再去第二次的。
大家会去吃海底捞吗?你们觉得如何呢?
最大的区别在于精致。服务精致,比在家的老妈还要贴心,服务真的到家,太细心体贴了。火锅精致,无论是汤底还是配料都是精选的,吃的放心和美味。所以这就是海底捞和普通火锅的区别了!
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海底捞和普通火锅最大的区别应该就在于氛围和服务吧。在海底捞消费,顾客可以享受诸多优质服务,但这些并不是海底捞推广的法宝。他们用来推广的是“变态“的服务,为顾客提供擦皮鞋服务,为年轻的女孩提供免费的美甲服务,会为长发的女士贴心地送上橡皮筋。怕自己一人吃饭的顾客孤单,送上玩偶陪伴。被这些服务温暖到的顾客,就会在回去的时候发朋友圈及微博赞扬海底捞,这无疑是为海底捞打了有效的宣传。
就如大家所知道的,海底捞相较于其他火锅店出名的自然它的服务,非常的到位,顾客就是上帝,在海底捞,顾客也是实实在在享受了一把上帝般的待遇,服务到位,消费者自然吃的愉悦,许多消费者会将这些周到的服务发到微博、抖音等社交平台上,这样致使越来越多的了解到海底捞,也让越来越多的消费者愿意去海底捞,不得不说这是海底捞如此成功的重要原因之一。
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![](/picurl?url=https%3A%2F%2Fiknow-pic.cdn.bcebos.com%2F5366d0160924ab18a1eb4d4b25fae6cd7a890bc8%3Fx-bce-process%3Dimage%252Fresize%252Cm_lfit%252Cw_600%252Ch_800%252Climit_1%252Fquality%252Cq_85%252Fformat%252Cf_auto)
海底捞和普通火锅最大的区别就是,干净卫生,服务态度特别好。
普通火锅无论是厨房还是卫生间都看上去脏兮兮的,但是海底捞到处都给人一种十分洁净和精致的感觉。特别是服务员的态度特别好,总是笑脸相迎。普通火锅店的员工没有那种习惯,总是看上去很累很烦很疲惫。
![](/picurl?url=https%3A%2F%2Fiknow-pic.cdn.bcebos.com%2Fc8177f3e6709c93d666ea38b8f3df8dcd1005429%3Fx-bce-process%3Dimage%252Fresize%252Cm_lfit%252Cw_600%252Ch_800%252Climit_1%252Fquality%252Cq_85%252Fformat%252Cf_auto)
我觉得海底捞和普通火锅最大也是最重要的区别在于服务,海底捞和普通火锅的工作人员相比,有着超强的为顾客服务的意识!
在海底捞就餐,都是每一桌都会配备至少一位专职服务人员,就专门服务这一桌!你的任何需要,服务员基本都会提前预知并提前安排好!有带小孩的,服务员会提前摆放好宝宝椅;有老人的,也会得到额外的照顾;过生日聚餐的,也会为你准备生日小礼物和长寿面之类;就餐结束后也会主动询问你没吃完的是否需要打包,如果需要都会给你打包好,不用自己动手!
![](/picurl?url=https%3A%2F%2Fiknow-pic.cdn.bcebos.com%2F5882b2b7d0a20cf4f6bf51a366094b36acaf999b%3Fx-bce-process%3Dimage%252Fresize%252Cm_lfit%252Cw_600%252Ch_800%252Climit_1%252Fquality%252Cq_85%252Fformat%252Cf_auto)
总之,海底捞的服务可以说是事无巨细,你想到的想不到的,他们都会为你考虑到,让你有一个舒心的就餐过程!也正是凭借这样的贴心服务,海底捞才可以在众多火锅品牌中脱颖而出屹立不倒!
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