Abstract: The arrival of the Internet age makes the operation of the economy has become more free, fundamentally changed the business and customer relationships. Traditional business strategy centered on "business - customers," must be abandoned, to adapt to a new era of customer relationship customers will center on his position as the strategic enterprise services directly objects, in this article from the Internet Age business and customers As well as the relationships between the use of the network to deal with customers and business relations between the benefits and disadvantages faced by the challenges set out in detail. I hope to the promotion of the Internet Age business relations with customers from the changed situation to a certain extent be learned. I believe in the near future in the Internet Age business and the relationship between the customer will enjoy greater and better development, enterprise management and the challenges faced by customers will soon be resolved.
Key words: the Internet age; loyalty; economic globalization; network economy; integrity
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