如果是淘宝店卖家的话,你就申请退款,对方同意你退款,就是退款完成之后的15天内,在订单中退款的那个按钮下面的投诉按钮是可以点的了,就可以投诉了。
天猫的话你就退款,选择未收到货,退款成功之后投诉。
退款好了 彼此都让一步 海阔天空
呃,退款吧,没必要这么较劲的。犯不着为这事生气哈!
淘宝卖家一直不发货要求我退款可以在我的淘宝-已买到的宝贝-投诉卖家。若投诉成立,天猫订单将按照订单支付货款金额的30%进行赔付给您天猫现金红包(其中最低不少于5元,最高不超过500元),淘宝订单,卖家需向买家支付实际成交金额的10%作为违约金,赔付金额最高不超过100元,最低不少于5元。投诉具体操作步骤如下:
(1)进入淘宝网首页。
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(2)点击我的淘宝。
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(3)点击已买到的宝贝。
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(4)进入已买到的宝贝。
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(5)找到订单点击投诉卖家。
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(6)选择服务类型。
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(7)选择投诉原因未按约定时间发货。
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(8)填写投诉说明上传凭证联系电话。
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(9)点击提交申请即可。
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参考资料:/consumerservice.taobao.com/self-help?spm=a21pu.8253647.0.0.7a7f480dmwmTFo#page=issue-detail&knowledgeId=6703468"target="_blank"title="淘宝网-卖家一直不发货,可以要求赔偿吗?">淘宝网-卖家一直不发货,可以要求赔偿吗?