请帮我用英文写一封短信，写给国外HELPDESK的，在线等。

Hello,

I got problem when creating a new order with the new code. The order could not be saved to the system. The error message is some unreadable garbaged codes. Please see the screen shots below. Please let me know what is the problem and how to resolve it. Thank you.

Dear folks,

I have trouble using this new code to create a new order which can't be saved to the system and some error messages will pop up. Could you tell me the reason according to the screenshots I posted in this email?

Your reply would be appreciated.

你就不能用google翻译一下啊 翻译出来的 基本 外国人都能看懂