推荐回答（1个）
这个情况和iPhone被盗后，机主主动锁定手机很相像，都是iPhone被远程锁定。被远程锁定的iPhone都是丢失了apple id，被其他人利用，然后远程锁定。
方法一：可以与苹果公司进行邮件申诉或者向客服热线提供Apple ID的原始信息。但这个的前提是还保留购买iPhone的凭证，例如：发票。
方法二：如果和下图所示类似，那么只能和提示QQ(扣扣)或电话联系看要多少钱才能进行解锁。
方法三：
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可以通过搜索“ Apple ID管理页面”关键字，进入 Apple ID 管理页面，重置自己的账户密码。
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点击【重设密码】选项。
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输入自己的 Apple ID 账号，即当初注册 Apple ID 时所有的邮箱地址。
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使用邮箱或安全提示问题来重置 Apple ID 密码。
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接着会提示一封用于重置 Apple ID 密码的邮件已经发送到邮箱。
进入邮箱，找到 Apple 发来用于重置密码的邮件，点击【立即重设】选项继续。
在重置密码的页面中，重新为 Apple ID 账户设置密码。
方法四：在某宝上找商家帮忙，但是有风险性。
友情提示：以上方法具有风险性，请谨慎使用。
防止措施：
最好在苹果官方渠道购买手机，如果出现类似的问题，可以带上购买凭据，去苹果的直营店解锁。
.如果在其他渠道购买，一定要登录自己在苹果官网注册的Apple ID。
.认准苹果官方唯一的AppleID管理页面：https://appleid.apple.com/cn（中国区），你可以申请新账号、管理密码等。
.保护自己的账号安全，尽量不要连接不明WiFi。
不要泄露自己iPhone的序列号以及IMEI码等重要信息。
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