支付宝密码被别人用了,我不知道.怎么办

2024-12-28 12:11:51
推荐回答(2个)
回答1:

支付宝账户密码被他人知道立即更改密码,或紧急联系客服冻结支付宝账号。
以网页端为例支付宝更密码具体操作方式如下:
第一步,打开支付宝网页。如图所示:
/iknow-pic.cdn.bcebos.com/267f9e2f07082838daccafb2b699a9014d08f157"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/267f9e2f07082838daccafb2b699a9014d08f157?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/267f9e2f07082838daccafb2b699a9014d08f157"/>
第二步,输入支付宝账户名和校验码。如图所示:
/iknow-pic.cdn.bcebos.com/2cf5e0fe9925bc311a9f723e50df8db1ca137051"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/2cf5e0fe9925bc311a9f723e50df8db1ca137051?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/2cf5e0fe9925bc311a9f723e50df8db1ca137051"/>
第三步,按照图中展示的相关验证方式进行验证。如图所示:
/iknow-pic.cdn.bcebos.com/55e736d12f2eb938b4ae0954db628535e4dd6f50"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/55e736d12f2eb938b4ae0954db628535e4dd6f50?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/55e736d12f2eb938b4ae0954db628535e4dd6f50"/>

第四步,选其中一种验证方式,这里选择通过“手机校验码+支付密码“立即重置。如图所示:
/iknow-pic.cdn.bcebos.com/d043ad4bd11373f018fc1c39aa0f4bfbfaed0450"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/d043ad4bd11373f018fc1c39aa0f4bfbfaed0450?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/d043ad4bd11373f018fc1c39aa0f4bfbfaed0450"/>
第五步,重置成功后登陆即可。如图所示:
/iknow-pic.cdn.bcebos.com/d833c895d143ad4b463134668c025aafa40f067c"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/d833c895d143ad4b463134668c025aafa40f067c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/d833c895d143ad4b463134668c025aafa40f067c"/>

回答2:

那淘宝的会员还记得吧?登录淘宝网-我的淘宝-支付宝专区-交易管理进入后在中间的
“账户未激活前,您无法管理账户,也不能使用账户内的余额。为了您的账户安全,”的下面点“请点此补充您的账户信息”点击填写资料就可以激活使用你的支付宝账户了。
然后把你绑定的手机号码也换下,试试这样子行不?